Troubleshooting

The search is taking a long time

Most searches finish within a minute or two. After six minutes, a stuck search shows as stopped.

Updated 17 October 2026

A search usually takes a minute or two, because Abroadocs opens and checks every candidate's website. You can leave the page — the search keeps running, and the status changes when it finishes.

If it's taking unusually long, Abroadocs says so and offers to search again; reloading the page also picks up the result. A search still unfinished after six minutes is shown as Search stopped, and you can search again.

Still have a question?

Write to hello@abroadocs.com, or privacy@abroadocs.com about your data.

Contact options