Troubleshooting

My shortlist disappeared

It was cleared because a search detail changed. Check the card and search again.

Updated 17 October 2026

Your shortlist is cleared when you change something that affects who Abroadocs should look for — a country, a language, the document, the services, the document form, the delivery or the deadline. Abroadocs says so in the conversation.

Check the details on the card and search again with the new details. Asking a plain question never clears your shortlist.

Still have a question?

Write to hello@abroadocs.com, or privacy@abroadocs.com about your data.

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